The nine Attributes of Management Excellence of Tom Peters and Bob Waterman are
1. A Bias for Action.
2. Close to the Customer.
3. Autonomy and Entrepreneurship.
4. Productivity through People.
5. Hands-on, Value-driven.
6. Stick to the Knitting.
7. Simple Form, Lean Staff.
8. Simultaneous loose-tight Properties.
9. Capabilities concerning ideas, liberation, and speed.
The 8th attribute (Simultaneous loose-tight Properties) is a summary of the first seven on the list, according to Peters and Waterman. “Simultaneous loose-tight properties are in essence the coexistence of the central direction and maximum individual autonomy of a company… Organizations that live by the loose-tight principle are on the one hand rigidly controlled. Yet at the same time they allow (indeed, insist on): autonomy, entrepreneurship, and innovation from the rank and file”.